Independent Complaints Panel Member

Job Vacancy

The Portman Group is the social responsibility organisation for drinks producers.  As the alcohol industry watchdog, we regulate the promotion and packaging of alcohol through respected Codes of Practice.

Complaints under these Codes are determined by an Independent Complaints Panel.  The membership of this Panel is diverse and independent from the Portman Group, representing a wide range of backgrounds and experience.

We are seeking a new Panel member who is naturally inquisitive and can demonstrate sound decision-making skills.  We are keen to hear from individuals who have experience in the education sector, either as a Key Stage 2 or 3 teacher (including cover and trainee) or as a teaching assistant.  We are particularly keen to hear from individuals who are newly qualified.  No prior experience of Panel membership is necessary. 

The Panel role is intended to be undertaken alongside your current job.

Panel members are required to have sound judgement; good communication and listening skills; a reasonable awareness of alcohol issues; a balanced view of alcohol’s role in society; and to be genuinely independent and objective in their thought and approach.

We welcome candidates of any gender, race, religion and people with disabilities and those who live or work in England, Scotland, Wales or Northern Ireland.  Indeed, we welcome all candidates who are aged 18 and over and are able to devote the necessary time to the work.

The Panel meets a minimum of eight times a year in Central London.  Members receive an annual honorarium of £4k and are reimbursed for reasonable expenses.

Further information can be found by using the link for ‘Job Specification’ below. Candidates should enclose a full CV along with a covering letter explaining why you would be interested in joining in the Panel. If you would like to discuss the role informally please contact Kay Perry, Programme and Regulatory Affairs Director, on 020 7290 1460 or email   

Closing date: 1 March 2019

Interviews: w/c 18 March or w/c 1 April

Download: Information for Candidates (Job specification)
Download: Equal opportunities monitoring form

Unfortunately, due to the high number of applications we receive we will not be able to respond to each application individually.  If you have not received a response by 15 March you have not been successful on this occasion.

The Portman Group is committed to equal opportunities; applications are welcome from all suitably qualified candidates who meet the stated criteria